Frequently Asked Questions

from Rogers Library at Francis Marion University

I am trying to download the article you sent me, but the link is expired. What gives? 

24 views   |   Last updated on Mar 21, 2014   

 

We usually send copies via electronic delivery. This system limited the number of times and length of time in which you can download the article. We strongly recommend that you immediately download the file to your computer. 

- Once a file is retrieved, it remains available for thirty (30) days. After  thirty days, the file will be removed from the Article Exchange site.

- Each document file can be retrieve a maximum of five (5) times for each URL/password combination.

- Files that are not retrieved remain available for 30 days following the original request date. After 30 days, they are automatically removed from the Article Exchange site.